Last Updated: August 14, 2026
At MyFlexLogger (operated by Innovace LLC), we believe in complete transparency. You should always have full, effortless control over your subscriptions. This policy details how our recurring plans work, how we protect you under the FTC Click-to-Cancel Rule and the California Automatic Renewal Law (CARL), and how you can cancel your subscription at any time with zero friction.
You will never be forced to call a phone number, chat with retention agents, navigate deceptive dark patterns, or wait days for an email response just to stop a recurring charge. You can cancel your subscription online at any time in less than 10 seconds.
When you enroll in a MyFlexLogger Pro subscription (Monthly or Annual), your membership automatically renews at the end of each billing cycle using the payment method on file via our PCI-compliant payment processor (Stripe).
You can self-cancel your paid subscription immediately through your account dashboard at any time:
Click "Cancel Subscription"
Under the "Subscription & Billing" section, click the red Cancel button.
Instant Confirmation
Confirm your choice. You will immediately receive an email confirming cancellation.
When you cancel, you retain full access to all Pro features until the end of your current paid billing period.
Once the paid period concludes, your account reverts to the Free tier. Your logged shift records, station codes, and mileage history remain safe and accessible in your account. We never delete your data simply because you cancel a subscription.
Unless required by law in your jurisdiction, subscription payments are generally non-refundable for partial billing cycles. However:
If we ever adjust our subscription pricing, you will receive clear advance notice by email at least 30 calendar days before the new rate takes effect. You will always have the option to cancel before any price increase applies.
Have questions about an invoice, receipts, or need billing help?
